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Maintenance & SLA’s

/Maintenance & SLA’s
Maintenance & SLA’s 2018-09-19T08:18:37+02:00

Total Comfort Plan

Concerned about unforeseen costs on your existing cooling system?

Sleep better by signing up for our “Total Comfort Plan” today! We cover ALL repairs which are not covered by your insurance. We also pro-actively ensure that your cooler is serviced regularly and automatically, which will ensure your cooling systems’ maximum lifespan.

We attend to your site as high-priority, ensuring all call-outs are carried out within 2 business days, instead of the usual 4 business days.

We have monthly, quarterly and annual options – choose what best suits you best.

From just R295 + VAT per standard unit, enjoy first class, peace of mind cooling at your fingertips.

Service and Maintenance Plans

Having a Total Comfort Plan will improve your cooler’s energy efficiency. The technician will be able to regularly change dirty filters and spot other problems that are impacting your efficiency, making your system perform more efficiently overall. Having a qualified technician inspect your system periodically means we can identify issues while they are still small and easy to fix, rather than waiting until they damage your system or become expensive. We will automatically service your cooler(s), minimizing the risk of sudden and unbudgeted breakdowns.

Advantages of Having a Total Comfort Plan Maintenance SLA in place:

  • Equipment is inspected and serviced regularly at recommended intervals.

  • The condition of the filters is monitored and replaced when necessary.

  • All out-of-warranty parts required are replaced free of charge.

  • Any labour required for repairs is included.

  • In the event of an emergency breakdown, contract clients receive priority service over non-contract clients.

  • There is a fixed monthly fee for all your cooling system maintenance. No surprises and unexpected repair costs.

  • Services will generally be carried out during the “off” season period so that the unit is ready for the new season.

  • In short, all maintenance on your cooling system is taken care of for a fixed monthly cost.

Our maintenance SLA gives you the peace of mind that your heating and cooling systems are well maintained and working efficiently.

Contact us today for more information